MOTA. Privacy Policy.
MOTA. is fully committed to protecting the privacy of our visitors when using our website. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect.
We collect data for operational purposes and service improvement. We collect two main types of information:
A. Information You Provide Directly (PII)
We collect information you voluntarily provide when placing an order, creating an account, or interacting with our services, such as:
- Identity Data: Full name.
- Contact Data: Email address, shipping address, and phone number.
- Payment Data: Payment information necessary for transactions (Note: Credit card information is processed by encrypted third-party payment providers, not stored by MOTA.).
B. Information Collected Automatically
When you visit our Site, we automatically collect certain information, including:
- Usage Data: Pages viewed, products you see, and your activity on the Site.
- Technical Data: IP address (Internet Protocol), browser type, and device data (device type, operating system).
- Cookies and Tracking: We use cookies to track activity on our Site and store session preferences.
Purposes for Using Your Information.
We use the personal information we collect for the following purposes:
- Order Processing: To process, ship, and manage refunds or exchanges for your products.
- Communication: To respond to your inquiries and send order-related notifications (e.g., shipping confirmation).
- Personalization: To analyze Site usage trends and recommend products relevant to your interests.
- Marketing: To send newsletters or promotional information, subject to your consent.
Use of Cookies.
We use cookies to:
- Functionality: Remember items in your shopping cart and maintain your login session.
- Analytics: Measure website performance.
You have the option to refuse cookies via your browser settings; however, this may affect the Site’s functionality.
Sharing and Disclosure of Information.
We do not sell your personal data. We share your information only with parties necessary for business operations:
- Shipping/Delivery Services: To dispatch products to your address.
- Payment Service Providers: To securely process payment transactions.
- Data Analytics Providers: Such as Google Analytics, to monitor and analyze Site usage.
Data Security.
The security of your PII is our priority. We implement reasonable physical, technical, and administrative security measures to protect the data we collect from unauthorized access, disclosure, or alteration. Sensitive payment transactions are encrypted using SSL technology.
Changes to This Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this policy periodically.
Contact Us.
If you have any questions about this Privacy Policy, please contact us at:
- Email: [MOTA Contact Email]
- Address: Jl. Raya Mas, Ubud, Bali